CANCELLATION POLICY

*What is Pix4cause cancellation policy?

You can cancel an order until it has been packed by our printing and dispatch team through our Website, Email, or

contact customer service via call. Any amount paid will be credited into the same payment mode using which the payment was made.

*How do I cancel my order?

You need to write us an email at [email protected]  or call us at 9141422898, in order to cancel the order.

*I just canceled my order, when will I get my money back?

For payments made via Credit Card, Debit Card, Net Banking or Wallets you will receive a refund (including Shipping Charges, if any) into the source account within 7-10 business days from the time of order cancellation.

 

REFUND POLICY

Our policy lasts 2 days. If 2 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted (if applicable) 

- Any item not in its original condition, is damaged for reasons not due to our error 

- Any item that is returned more than 2 days after delivery 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next, contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 

Pix4Cause Welfare Association, 301, Heritage-4, 1st Cross, Veera Bhadra Nagar, Bangalore - 560037, Karnataka, India

Shipping 

To return your product, you should mail your product to: [email protected] 

301, Heritage-4, 1st Cross, Veera Bhadra Nagar, Bangalore - 560037,

Karnataka, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.